An open discussion with Karthik Sankar, Vice President Marketing, Ozonetel about Post-Unlock Contact Center Agents Are Under High Stress: Ozonetel Study
Technology
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We are talking to Karthik Sankar, Vice President Marketing, Ozonetel
Ozonetel is a leading omnichannel customer communication platform provider.
Last month there was a press release titled - ‘Post-Unlock Contact Center Agents Are Under High Stress: Ozonetel Study’. The study is an analysis of 22 million calls made on Ozonetel’s CloudAgent platform by over 160,000 active agents across ver
We are talking to Karthik Sankar, Vice President Marketing, Ozonetel
Ozonetel is a leading omnichannel customer communication platform provider.
Last month there was a press release titled - ‘Post-Unlock Contact Center Agents Are Under High Stress: Ozonetel Study’. The study is an analysis of 22 million calls made on Ozonetel’s CloudAgent platform by over 160,000 active agents across ver