AFP Confía joins the experience economy with customer engagement tech

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'Since the 2017 pension reform, engagement is rising… but we have 1.5 million customers, so rising engagement is a challenge,' says Risk Director Kelvin Mejía

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AFP Confía joins the experience economy with customer engagement tech

December 3, 2019

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'Since the 2017 pension reform, engagement is rising… but we have 1.5 million customers, so rising engagement is a challenge,' says Risk Director Kelvin Mejía