Business
With COVID-19 impacting community colleges, Interact CEO Dr. Pamela Cox-Otto brought together two marketing and public relations specialists who are on the leading edge of community colleges affected by the current situation in the state of Washington. Kelly Green, chief community relations officer at South Puget Sound Community College and Katherine Schiffner, director of public relations at Everett Community College shared their experiences of responding to the COVID-19 pandemic, and discussed how they have handled the changes to their respective colleges. The discussion covered:How they have dealt with news of local cases in their communities and the overwhelming attention of outside media sourcesHow they have dealt with new concerns brought about by COVID-19 and how they have learned from other institutionsHow they adapted and implemented plans to deal with emergency communications and communicate with local governmental authorities and servicesHow their respective colleges have handled the challenge of shifting in-person classes to online, what has been done to accommodate programs that could not easily be adapted, and how they have handled requests for resources necessary for faculty and students to participate in online classesHow they are planning for the delay or cancellation of other in-person events, such as courses with mandatory labs or commencement ceremoniesTo access additional COVID-19 resources, click here.