About

Shownotes(0:32) Intro(2:25) Guest introduction(4:45) What are you reading?(5:35) Top five ways to make your team feel valued or appreciated(6:05) Why figuring people out matters(7:36) Identify the learning style of your audience(9:00) Be a storyteller(11:39) Avoid surface-level relationships by encouraging your employee’s gifts and strengths(13:59) Change the story, and give freely to build trust(20:33) How to appreciate your employee’s beyond the paycheck(23:16) True leaders help their team set and execute goals(25:51) Re-think success(27:53) Final thoughts and advice for leadersLinksShawn BlackJim RobinsonCGP Maintenance & ConstructionDave Ramsey Leadership SummitBook RecommendationsThe Richest Man in BabylonQuotes“If you’re not in rapport, you’re not going to have a connection... Maybe it’s to be uncomfortable for change orgrowth, otherwise it’s strictly feeling warm and family-oriented. ” (6:24)“Emotionally, you have to capture people with a good story. Has to be 100% real, has to be 100% authentic.” (9:00)“If you've ever heard me talk of other people after I meet somebody, if I get a “wow” factor, the very first thing I sayis, wow, that person's intelligent or that person brilliant!” (12:05)“I learned that everybody is really kind of born feeling inadequate and really feeling not worthy… shouldn’t get,shouldn’t have, and that's the way people go through life.” (14:29)“We give them the empowerment to make decisions. We tell them how to make those decisions. [You tell them] Itrust you one hundred percent. You're going to make mistakes and ownership is the magic to building that trust.”(15:29)“If you look at the federal studies on where money falls in a business, it's number 10 and there's no real secret tothat. It's because it's understood. Money is a bribe and that's how I see it.” (21:09)“If the word, goal, is a threat, call it a result. What do you want for the week? What do you want? What's theoutcome? Call it something.” (25:08)