Business
2:09 Walking in and being judgmental and pointing out all the stuff that is easy to point out, like these guys that are perpetual list makers. 2:55 We would not tell you what to do unless we are willing to do it ourselves. 3:32 Think of we are always learning and don’t have all the answers but have enough to get started. 3:53 Holding people accountable holding we accountable is all part of the right outcome. 4:12 How the heck did they get here? What’s so wrong that here’s where we’re at? Why did the emotion of a situation get so elevated? 5:39 Make sure we protect the customer and support the employees of that organization 7:14 Often times we are not given all the tools to be successful, then find a way 12:52 Finding a way forward that is meaningful for everyone involved. 15:12 The experience and bandwidth to lend that type of help that s truly required is something I know that at Crossover we work on, the speed and precision. 16:57 It’s not necessary to say you know how you are going to help me, its why you think you can help me. 18:51 That first step on somebody realizing and recognizing that they potentially need help is a hug step and courageous. 25:11 Authentic self and how you show up today is extremely important