Today, we discuss the four ways that we communicate with membership and why three of them are 100% automated. We talk all about why you should never shy from creating automated processes, and why in reality it will actually lead to more personal communication, improved conversion, longer client retention, and even more former clients returning to your business. 

Gym Ops Radio

#47: 3 Steps to Automate Communication for Improved Conversion, Retention, and Return Customers

For gym owners, by gym owners. Hosted by Dave Thomas and Bryan Pritz of Performance360, these two lifelong friends and business partners candidly share how they’ve grown their gym from a single old outdoor boatyard to three locations and annual revenue of $1.2 million over the last decade. Completely independent and unfranchised, Dave and Bryan usher you behind the curtain of their operations and discuss strategies, ideas, successes, and failures that have enabled them to stand out in San Diego’s saturated market and become one of the most successful group fitness gyms in the world.

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Gym Ops Radio