Technology
Topics: -Tim Nyberg joins us as a guest co-host -Half of Tim’s small business clients have either gone away or gone out of business. -Tim had to adjust his business to being a “one man show” again. -The stress of letting people go is tough for any business owner. -Joe’s latest newsletter impresses Jerry. -The frequency of newsletters and their purpose is debated and discussed. -Infusionsoft is Tim’s CRM. He uses RepairShopr as well. -Another consideration is the ratio of educational vs marketing newsletters. -Naturally, the conversation begins to shift to sole proprietors vs a small business with employees. -What questions are you trying to answer in your business model? -Joe talks about how he used to carry RAM in his bag when he visited clients. -The Personal Support Plan by Watchman Monitoring was the spark for some consultancies using the MSP model. -As we discuss the age old question of charging for Watchman Monitoring, Jerry has gone the route of moving clients to a larger package to include Addigy MDM as well.