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In Episode 12, we discuss 2020 AEP Preparation and the features of Anthem’s new AI-driven member app called K Health. K Health uses years of anonymous health data to offer members answers to simple questions related to their health. Members can also chat with doctors via the app. Next we dive into AEP preparation. SMA put... The post 2020 AEP Preparation Checklist – Ep. 12 appeared first on Selling SMART with Senior Market Advisors.